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1) Products are returnable with in the applicable return Window if you’ve received them in a condition that is (Physical damage, Different from their description on the product detail page on Gaukaran.com

2) According to this policy, if you wish to return or exchange any item purchased from Gaukaran.comThen it should be done within 10 days of the receipt.

Return or Exchange will be Processed only if:-

  • It is Determined that the product was not damaged while in your possession;
  • The product is not different from what was shipped to you;
  • The product is returned in original condition (With brand’s/ Manufacture’s box, MRP Tag intact, user manual, Warranty card and all the accessories therein)

If you wish to return an electronic device that stores any personal information, please ensure that you have removed all such personal information from the device prior to returning. Gaukaran.com shall not be liable in any manner for any misuse or usage of such information.

 

1) Products marked as “NON – Returnable” on the product detail page of Gaukaran.com cannot be returned.

2) For fashion and apparel Products will only return or Exchange in case there is any size problem, damaged product received or Different from their description on the product detail page on Gaukaran.com

Note: - If you’ve received a non-returnable product in a damage/defective condition, you can contact us within 05 days from the delivery of the product.

Refund Timelines

Following are the refund processing timelines after the item is received by Gaukaran.com;

Paytm Online Payment:

Credit/Debit Card                        3-5 Business Days
Net Banking                                 3-5 Business Days

Pay On Delivery Orders:

NEFT to Bank Account                 

3-5 Business days

 

  • If the standard time – frame as mentioned has expired and you have still not received the refund, Please contact your bank for more information.
  • If we receive a payment failure notice from your bank, refund will be issued through a demand draft.

Note: - We will send an E-mail asking you to call us and provide your name and address where you want the demand draft to be sent. After we receive these details, refund will be initiated.

Note: - Refund cannot be processed to third party accounts. The name on your Gaukaran account should match with the name of the bank account holder.

Note: - Return or exchange of any product up to 100 rupees will be charged as returning product shipment cost. 

 

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